The OSE Showroom is located at 2 Everett Ave. Chelsea, MA 02150 USA. Store Hours: 10:00am to 4:00pm Eastern Standard USA Time, Monday to Friday.
Larger items are on display for viewing. For example rtr boats, hulls, chargers, batteries, and remote control systems. All in-stock items on the website are available for store pickup, please email us ahead of time to set up a store pickup.
Order Q&A
- If you have a question about an order, please include the order number, name of the person who ordered or email address on the order.
- If you are waiting for an order, please look for the shipping email confirmation in your inbox. If its not there, please check the spam-box
If you have a question about setting up a particular boat, please include the following.
- Manufacturer of the hull?
- Model of the hull, and if possible a web link to the hull in question?
- Length, width, and approximate weight of the hull?
- Hull style, for example, deep vee, mono hull, catamaran, hydroplane, or rigger?
- Motor manufacturer and its specs, KV, diameter, and length?
- Esc manufacturer, voltage, and amperage of esc?
- Batteries you are using, including voltage, MAH, c rating, and cell chemistry type?
- Propeller model and diameter?
- Are you using your boat to race laps, drag race for a few seconds, or strictly for fun?
Check out the OSE forum for info by clicking here, to join a massive community of over 20,000 rc boaters, many of which have extensive experience & have raced professionally. Whether you are a newcomer just learning the basics or a long-time veteran seeking new tricks, the OSE forum most certainly has something to help you.
We don't publish a phone number for sales or tech support. Sending us an email, will allow us to give more details and links in our response, to help you to find the proper product.
We respond to emails within the same or next BUSINESS day. If we haven't responded in one business day, please resend the email directly to info@offshoreelectrics.com
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